ABOUT US
We’re a tight-knit group of experts who work tirelessly to make the lives of hundreds of professionals easier every day with modern and proactive IT services.
Our embers were burning long before the company officially opened for business in 2016. In the 19 years leading up to our inception, the founding team of Spark worked together in IT in the healthcare industry.
Throughout that time, we watched IT firms struggle to find a way to combine excellent service with attention to critical details and procedures—and we knew we could make a difference in the world beyond healthcare. We found our stride early on, and have not looked back.
Our company culture is as unique in our industry as our service offerings are. Over the years, we’ve fostered a culture that thrives on teamwork, cooperation, and communication, which allows us to respond quickly and effectively to issues—many times before our clients even realize we’re needed.
This approach has allowed us to build a team that not only has years of experience in IT, but years of experience together. We handle all our clients’ needs in house without subcontractors or vendors. And while we sometimes have long days, there are never bad days.
Most companies in the IT industry are understaffed, undertrained, and lack a passion for exceptional customer service. Investing in relationships with clients can be challenging and time consuming and many companies don’t want to take the time to do so or can’t see the value.
At Spark, building relationships with our clients is a core focus. We immerse ourselves in the details your business and needs, and we offer solutions, as opposed to products and services. We offer a robust help desk, which provides emergency service within minutes when you need us most.
OUR TEAM
The team at Spark Technologies loves what we do. We enjoy working each day to ensure our clients’ businesses are up and running, smoothly and consistently.
Rick Welch
President & CEO
Kerri Willis
Director of Finance
Paul Drummond
Vice President of IT Managed Services
Pete MacDonald
Senior Network Engineer
Eric Johndrow
IT Manager
Copeland Peacock
Project Manager / Network Administrator
RJ Rondeau
Help Desk Technician
Trey McMillen
IT Support Technician
